or use the Website.
Fuzzy.com is a subscription-based pet health service that makes health care for pets simple, convenient and easy to budget. Fuzzy membership includes in-home veterinarian visits, preventive medication, vaccinations and 24/7 digital access to a vet. We plan to offer pet insurance as well in the future.
The Website is offered and available to users who are 18 years of age or older and reside in the United States or any of its territories or possessions. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
when we post them, and apply to all access to and use of the Website thereafter.
We reserve the right to withdraw or amend this Website or Applications, and any service or material we provide on the Website
or Applications, in our sole discretion without notice. From time to time, we may restrict access to some parts of the
Website or Applications, or the entire Website or Applications, to users, including registered users. We will not be
liable if for any reason all or any part of the Website or Applications are unavailable at any time or for any period.
While using the Website or Applications, you may experience delays, connection issues or other electronic problems. The Company is not responsible for any delays, delivery failures, or any other damage occurring as a result of such problems.
With the exception of the Fuzzy Connect product, all contracts and memberships with the Company for the provision of services
to customers have a term of 12 months. Any customer may terminate its contract or membership with the Company prior to
the end of such 12-month term, in which case such customer is responsible to cover the full amount of the Company’s breakage
cost associated with such contract (which is agreed to equal the value of all products and services provided by or on
behalf of the Company to such customer). The customer shall be accorded the option of paying such breakage fee in full
upon termination, or continued monthly payments until the full amount of such breakage fee has been paid to the Company.
You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. The Company reserves the right at any time to change its prices and billing methods by posting such information on the Website.
There may be an option for automatic renewal with the purchase of some products or services. If you agree to the automatic renewal of the product or service at the time of your purchase of such product or service, you agree that Fuzzy is authorized to automatically charge your credit or debit card at the time of renewal unless otherwise notified by you.
Fuzzy Healthpacks customers can pause or cancel their subscription at any time, 10 business days after they place their first order. You agree to pay all fees relating to your subscription as long as it continues. You will be charged on approximately the same date each month.
The Company name, the terms and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners.
In any way that violates any applicable federal, state, local or international law or regulation (including, without
limitation, any laws regarding the export of data or software to and from the US or other countries). For the purpose
of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content,
asking for personally identifiable information or otherwise. To send, knowingly receive, upload, download, use or re-use
the sending of, any advertising or promotional material, including any "junk mail", "chain letter" or "spam" or any
other similar solicitation. To impersonate or attempt to impersonate the Company, a Company employee, another user
or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated
with any of the foregoing).To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the
Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.
Additionally, you agree not to:
The Website or Application may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards
and other interactive features (collectively, "Interactive Services" ) that allow users to post, submit, publish, display
or transmit to other users or other persons (hereinafter, "post" ) content or materials (collectively, "User Contributions"
) on or through the Website.
We have the right to:
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:
The information presented on or through the Website or Application is made available solely for general information purposes.
We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information
is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such
materials by you or any other visitor to the Website or Application, or by anyone who may be informed of any of its
This Website or Application may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
We may update the content on this Website or Application from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
Pursuant to the American Veterinary Medical Association, a veterinarian-client- patient relationship (“ VCPR ”) is not established
by electronic consultations. A VCPR can be established once a veterinarian makes a house call and can then be maintained
through electronic means. Any diagnosis or opinion given is the opinion of the treating veterinarian and not of the
Company, and the Company disclaims any and all liability whatsoever in connection therewith.
By creating an account with Fuzzy for this pet, I certify that I am the legal owner or guardian of the pet and responsible for all medical decisions for this pet. I acknowledge that I use the Fuzzy service at my own risk, and I am entirely responsible for the decisions made based on information provided by this site or by Fuzzy team members both in virtual and in-person settings.
I understand that if the Fuzzy team believes that the pet owner or medical decision maker is intoxicated, a danger to the Fuzzy team, or if the Fuzzy team feels they are unsafe at time of appointment, the Fuzzy team will leave the location, the appointment will be canceled, and a charge of $150 will be applied to the account. Fuzzy will not tolerate unsafe situations, threats, or abuse to staff or pets, at the discretion of the Fuzzy team, both in virtual and in-person settings. Fuzzy reserves the right to end any relationship with any user or member at any time if terms are violated.
Electronic or phone communications via the Website or Application are not confidential or privileged and will not be the subject of any associated confidences or privileges. You understand and agree that all communications may be recorded for training and quality control purposes. You consent to the exchange and release of information and records between the Company and your regular veterinarian. The Company may store your pet's medical records in the Company's system so that proper care may be given.
If you are a user of the Company with access to our Veterinary team for consultation services, you may seek the advice of our team. Any advice provided by a Veterinarian team member is for your decision support purposes only to assist you in making your veterinary medical care decision.
The Company’s team do not diagnose or treat any medical conditions unless there is a valid Veterinary Client Patient Relationship.
IF YOU BELIEVE YOUR PET IS EXPERIENCING A MEDICAL EMERGENCY, SEEK APPROPRIATE EMERGENCY VETERINARY MEDICAL CARE IMMEDIATELY. NEVER DISREGARD YOUR VETERINARY CARE PROFESSIONAL’S ADVICE OR DELAY SEEKING SUCH ADVICE BECAUSE OF ANYTHING IN THE CONTENT OR OTHERWISE RELATED TO OUR SITE.
Please allow 24 hours advance notice if you need to cancel a scheduled appointment. You may be charged a cancellation fee of up to $150 if you do not provide advance notice.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take
advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or
endorsement on our part without our express written consent.
This Website may provide certain social media features that enable you to:
If the Website or Application contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
You may opt in to receive Fuzzy Pet Health's text messages at the mobile number you provide to us. Your consent to receive our promotional texts is not a condition of purchase or use of the services. Message and data rates may apply. If you have any questions about your text plan or data plan, please contact your wireless provider. You can opt out of receiving our texts by following the instructions provided in those messages or otherwise reply to our texts with the “STOP” command. You allow Fuzzy and affiliates to either text or call you at the number provided even if on a state or national do not call list.
The owner of the Website and Application is based in the state of California in the United States. We provide this Website
and Application for use only by persons located in the United States. We make no claims that the Website and Application
or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal
by certain persons or in certain countries. If you access the Website or Application from outside the United States,
you do so on your own initiative and are responsible for compliance with local laws.
Fuzzy complies with all necessary veterinary services licensing in the State of California. The Company makes no representation that veterinarians are licensed in the state in which you and your pet are located, and we disclaim all responsibility whatsoever with respect to any veterinarians with whom you may contract.
You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the
Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures
and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output,
and for maintaining a means external to our site for any reconstruction of any lost data.
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
YOUR USE OF THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL THE COMPANY, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in
accordance with the internal laws of the State of California without giving effect to any choice or conflict of law
provision or rule.
waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert