You’ve set a date for your first Fuzzy appointment—yay! We’re thrilled you’ve chosen us to deliver the highest quality vet care for your furry friend. By doing checkups in the comfort of your home, your pets are more relaxed, which allows our vets to conduct a more thorough health examination. Now it’s time to get ready for your in-home visit!
The first question you may have is, “Who will be coming to see my pet?” We’re proud to have assembled a wonderful team of compassionate and experienced veterinarians and veterinary assistants who will be traveling to your home or office to give your pet a comprehensive a nose-to-tail exam.
HOW WE PREPARE
Even before we head to your home or office, we like to learn as much about your pet as we can. You’ll notice that we ask you for any existing medical records from previous vet clinics. These records will help inform our team of any conditions (due to vaccines or specific health issues) that should be the focus of the checkup. The more information, the better! If you only have hard copies of any medical records for your pets, no worries – we’ll review them when we’re with you and your pet.
Other tidbits about your pet that we want to know pre-visit include:
- Areas that may be sensitive to touch
- Any strange behaviors you’ve noticed
- Your specific concerns from previous vet visits.
We know that some pets prefer women, others are afraid of tall people, some hate having their paws touched… every pet is unique and we do our best to accommodate their needs. We also love to learn about favorite foods, toys, nicknames, and even their favorite spot for a scratch. There is no such thing as over-sharing!
HOW YOU SHOULD PREPARE
The first thing you should do is download the Fuzzy app and complete the health questionnaire so that our team has all the information they need about your pet(s)! In general, it’s always great to write down your questions ahead of time so that we can cover everything and anything you’re curious about during the exam. If you do think of something after the team has left your checkup, don’t worry. You can always reach out through our app to connect with our Digital Health and Membership Experience teams for any lingering questions.
For feline friends, it’s important to keep them inside the night before or morning of their appointment. Ideally, a quiet room with no hiding spots or difficult to reach places is recommended as well. We will come with treats, so feed your cat a smaller breakfast to help them stay food motivated. Fuzzy teams also carry Feliway, a kitty calming pheromone that can help keep cats calm and relaxed in new situations.
For canine friends, especially those with lots of energy, it’s helpful if they can go for a nice long walk to help burn off some extra energy before the visit. The same feeding rule applies: feed a smaller meal the morning of the appointment to help with treat motivation during the exam.
If you would like the team to collect blood or urine for lab work, please try to make sure your pet has a full bladder and has not urinated immediately prior to the visit.
Two Fuzzy team members—a veterinarian and a veterinary assistant—will always be present at the initial exam. This makes for stress-free handling, treat motivation, and positive reinforcement during vet visits. It also enables you to have a one-on-one conversation between the veterinarian while the assistant takes notes. You should expect the exam to last from 35 – 45 minutes.
The physical exam is comprehensive: body and cardiac condition, eyes, ears and dental health. Our team will want to know what it’s like to spend the day in the life of your pet. We want to know the nitty-gritty details of where your kitty’s litter box is, what they eat and how often, and your pup’s walk routine.
Towards the end of the visit, you will have a chance to start your annual Fuzzy membership and receive member-level services such as vaccines. If you do decide Fuzzy is the right fit, your membership will be activated and you will be charged the membership fee within 1 or 2 days. If you decide that you would prefer to pay only for the services you received during the initial visit rather than become a member, the team will send you an invoice to pay within 30 days. This is a great time to do more research, compare costs, and do some math. We understand Fuzzy isn’t always the best plan for every pet’s needs.
If you do activate your annual membership, you can expect your first doses of preventive meds 5 – 7 days after the checkup. These medications (flea, tick, and heartworm) are shipped monthly. Make sure you give them to your pet at the same time every month!
Have more questions? Download the Fuzzy app to connect with our vet team live. We’re happy to help you understand if Fuzzy is the right fit for your family!